Shipping and return policies for Lazy Octopus Records

Shipping Info
Orders are usually shipped out within 5 working days (often a lot quicker) if the item you’ve ordered is released (if you order multiple items and one is a pre-order all items will be sent out when the pre-order is ready). Make sure you’ve not ordered a pre-order item (pre-orders are usually shipped out 1-2 weeks before the official release date) and that you’ve entered your address correctly when ordering – if you’ve entered the wrong or incomplete address and the package has already shipped out the only thing we can do it wait until its returned to us and re-send.

Standard shipping times are 1-2 work days in Sweden, 3-10 work days in Europe, 5-15 work days outside of Europe, but packages often arrive a lot quicker than that. Please note that we do not provide international tracking.

Please note that delivery times might be longer due to covid-19.
Return Policy
If you’d like to return something you’ve got 14 days from the day you receive the package to notify us that you’d like to return it and be refunded. Unless arrangements are made with us due to a faulty product, you cover the cost of the return. You are responsible for any damage incurred by items during the return shipment. Please contact us before returning something to confirm return address etc.

We therefore strongly recommend that you send the products well packaged. Please note that we can only refund you AFTER the product has returned to us (in original condition).